Shipping policy

DermiFlow Shipping Policy

At DermiFlow, we’re committed to delivering your products safely and swiftly. Please review our shipping policy below:


 

📦 Shipping Locations

We currently ship to the following countries:

France

Germany

Spain

Italy

United Kingdom

United States

UAE


 

🚚 Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed the next business day.


 

⏱️ Shipping Times

Standard Shipping: 4–7 business days (depending on destination)

Express Shipping: 1–3 business days (available in select regions)

You’ll receive a tracking number via email once your order has been shipped.

 


 

💶 Shipping Costs

Standard Shipping: Free on all orders

Orders under this threshold will incur a flat shipping fee 

Same Day Delivery or Express Shipping will be charged extra. 


 

🚫 Shipping Restrictions

We do not ship to P.O. Boxes or military addresses at this time.

International customs or duties (if applicable) are the responsibility of the customer.


 

📩 Missing or Delayed Orders

If your order is delayed or tracking shows no updates for more than 5 days, please reach out to our support team at hello@dermiflow.com. We’ll assist you right away.

 


 

✅ Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.