Shipping policy
DermiFlow Shipping Policy
At DermiFlow, we’re committed to delivering your products safely and swiftly. Please review our shipping policy below:
📦 Shipping Locations
We currently ship to the following countries:
• France
• Germany
• Spain
• Italy
• United Kingdom
• United States
• UAE
🚚 Processing Time
• All orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed the next business day.
⏱️ Shipping Times
• Standard Shipping: 4–7 business days (depending on destination)
• Express Shipping: 1–3 business days (available in select regions)
You’ll receive a tracking number via email once your order has been shipped.
💶 Shipping Costs
• Standard Shipping: Free on all orders
• Orders under this threshold will incur a flat shipping fee
Same Day Delivery or Express Shipping will be charged extra.
🚫 Shipping Restrictions
• We do not ship to P.O. Boxes or military addresses at this time.
• International customs or duties (if applicable) are the responsibility of the customer.
📩 Missing or Delayed Orders
If your order is delayed or tracking shows no updates for more than 5 days, please reach out to our support team at hello@dermiflow.com. We’ll assist you right away.
✅ Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.